If there is any basic deficiency in the product we don't put it up for sale. If it needs adjusted, we do it, and usually the guitars we spend the most time on are the best examples of the type. We have a thorough check procedure that every guitar goes through. The answer is very simple, we take that bit more care, we don't simply take it out of the box and chuck it on a wall. Our customers regularly enthuse about how our guitars seem to simply 'be better' than the same guitar tried out elsewhere. We pride ourselves on the 'off the shelf' quality of our stock. As such we are able to offer quite a bit extra than most other music shops in terms of customer service and product quality.Įvery guitar we sell is thoroughly checked, accurately tuned, set-up and cleaned before we put it up for sale. We are an independent, guitar specialist, and not a 'general' music store. Through all the changes that have occurred to Merchant City Music over the years, one thing still remains the same:our staff are friendly, approachable and always willing to help. Our extra attention to detail means that every single guitar that we sell has been lovingly set up to the highest possible standards. Not only do we offer the cheapest prices consistently across the board, we also back this up with exceptionally friendly and helpful service that has to be experienced to be believed! Merchant City Music has always gone that little bit extra for our customers. The mail order department grew again in 2004 when it introduced a warehouse for holding and sending out stock. The increased space allowed for expansion in the mail order division. In 2001, the shop, Merchant City Music and website, .uk, separated from Apollo Recording which moved to the South Side of Glasgow. The first Merchant City Music website went live under the .uk domain and was one of the first to offer guitar strings to buy on-line in the UK. There was a recording studio, Apollo Recording, situated in the basement and a ground level shop, selling strings and second hand guitars. There was two sides to the company when it was formed. Merchant City Music was incorporated in November 1992 and started trading soon after. This has helped to strengthen Glasgow's reputation as an international business destination, enabling it to compete with conference and exhibition facilities around the .uk is owned and run by Merchant City Music in Glasgow, Scotland UK. Enveloping all of these elements, the building provides a symbolic form which brings a focus to its location and represents the city. From the registration area they can enter a 300-seat conference room or go up to the first-floor foyer, which connects with the auditorium and an associated network of break-out and exhibition spaces. Visitors approach this collection of facilities from the east, entering beneath a canopy formed by the arc of the roof. The main theatre provides electronic delegate voting systems, simultaneous translation, projection systems and sound control booths. Accordingly, the conference hall is technically state-of-the-art - complete with wings and full back-stage facilities - but is flexible enough to allow large trucks to be driven directly onto the stage. Inside, this industrial theatre requires a neutral, highly serviced environment, which can be transformed to accommodate a wide variety of events. These overlapping, aluminium-clad shells - reflective by day and floodlit at night - create a distinctive profile on the skyline. It takes a flat sheet material and employs it to clad a series of framed hulls, which wrap around the disparate elements, including the auditorium fly-tower. The solution is in the spirit of the shipbuilding traditions of the Clyde and the conference centres site on Glasgow's Queens Dock. Within the context of a very tight budget, the challenge was to create the most economic enclosure for all the components of a complex brief - auditorium, exhibition halls, concourses - which form the setting for what might be thought of as industrial theatre. The SEC Armadillo is the first venue of its kind on this scale in the UK and one of only four in Europe capable of seating more than 3,000 delegates. Few facilities offer a flexible mix of spaces for conferences, exhibitions, live performances, concerts and corporate functions at every level from the intimate to the vast. World-class corporate events increasingly demand venues that can stage presentations on an epic scale.
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